Frequently Asked Questions

Window films offer a cost-effective and less disruptive alternative to energy-saving options like window replacement or HVAC upgrades. They reduce heat gain and loss, improve comfort, and help lower energy costs without the need for major renovations.

The payback period depends on factors like energy costs, film type, and building location. Many customers see a return on investment within 3 to 5 years.

Convenience Group offers both supply and installation services for 3M Sun Control Window Films, providing a complete solution for energy efficiency and comfort.To maintain warranty coverage, all films supplied by us must be installed by a trained professional. This ensures that the installation is done correctly, avoiding potential damages and ensuring optimal performance and longevity of the film. DIY film installation may lead to improper application, reducing the effectiveness of the film. 

Sun Control Window Films are applied using a water-based solution. The film is carefully placed on the glass and smoothed out to remove any bubbles or wrinkles. 

The typical curing time for 3M Sun Control Window Films is about 30 days. Please allow the film to fully cure before submitting a warranty claim to ensure proper conditions are met for coverage. This ensures the product meets the necessary conditions for coverage.

See chart below:

You can clean 3M Sun Control Window Film with soft, non-abrasive solutions. Avoid using high PH cleaners or abrasive materials that could damage the film. 

To clean 3M™ Window Films without causing damage:

• Use a soft cloth or synthetic sponge with a mild window cleaner, like Windex, to gently clean the surface. Avoid harsh chemicals to maintain the integrity of the film. Avoid bristle brushes, abrasive materials, paper towels, or newspapers.
• Gently remove cleaning solutions with a soft squeegee, avoiding heavy pressure to prevent damage to the film.
• Take extra care with spliced areas by cleaning in the direction of the splice.
• Never leave the film wet after cleaning.
• Always use separate cleaning tools (sponges, cloths, and water buckets) for the inside and outside of the windows.

By following these steps, you can effectively preserve the film’s quality and appearance, ensuring long-lasting results.

3M Sun Control Window Films are designed to last for many years, often exceeding 15 years, depending on the conditions. It’s important to ask for a warranty from your installer.

All clients receive a warranty with their installation, which typically covers product and installation defects for up to 10-15 years, depending on the specific product and application. 

When the right film is used on the right type of glass, 3M Sun Control Window Films do not cause glass to break. A site visit is usually necessary to assess the glass and recommend the appropriate film. 

When professionally installed with the correct film type, 3M Sun Control Window Films do not cause seal failure in insulated glass units.

While 3M Sun Control Window Films significantly reduce the rate of fading by blocking UV rays, they cannot completely stop fading. 

The UV protection offered by 3M Sun Control Window Films does not lose its effectiveness over time, and the film is covered by a lifetime warranty. 

3M Safety and Security laminates are applied to the interior side of glass and help hold shattered glass in place, reducing the risk of injury. They are a deterrent but do not completely stop glass from breaking. 

No, 3M Security films are not burglar-proof or bulletproof, but they do provide an added layer of protection by making it more difficult to break through the glass. 

Safety laminates are generally thinner and designed to protect against accidental breakage, while security laminates are thicker and provide additional protection against forced entry. 

Yes, 3M Security laminates meet various international standards for safety and security.

Riot Glass is a more robust solution that includes laminated glass or polycarbonate panels, whereas security film is applied to existing glass. Riot Glass offers a higher level of protection against forced entry and impact. 

Yes, window films can be professionally removed without damaging the glass.

Yes, window films are effective in all climates, helping to reduce heat gain in warm climates and heat loss in cold climates. 

Window films can be applied to skylights using specific films like mirrored or exterior films, but they cannot be applied to curved glass. 

Interior films are applied on the inside of the glass and usually come with a 10-year warranty. Exterior films are more effective at reducing heat and glare but are more expensive and typically come with a shorter warranty.